Features & Benefits

  • SMS alert will help the customer to have better control on his balance in the account.
  • Helps him to know whether any transaction happened in his account without his knowledge.
  • SMS alert is useful to prevent the fraud and to take corrective steps in case the transaction is not a genuine one.
  • Customer who do not want the alerts may discontinue the services by contacting base branch.
  • In case of change of Mobile Number customer to inform the base Branch to make changes accordingly in the system.
  • General reasons for non-delivery of the SMS may be Hand set problem, roaming not allowed, Mobile out of coverage areas, Mobile network related problems, Service vendor issue.

With effective from

  • Saving Bank accounts - Rs. 15/-+ Taxes per quarter  Current / Cash Credit (CC) / Overdraft (OD) account - Rs. 25/-+ Taxes per quarter
  • Following categories of customers are exempted from SMS alert charges. Basic Saving Bank / FI / PMJDY customers, Super Saving